Do you have any wardrobes on display?
Yes, we have them on display at Factory 4/93 Wells Road Chelsea Heights.
How do the wardrobes come packaged?
The wardrobes come flat packed ready for assemble. They are wrapped in shrink wrap & other packaging to avoid damage and placed on a skid.
Once I place my order how long until I will receive it?
Our wardrobes are made to order so we allow 10 working days for manufacture, if this time is delayed for any reason you will be notified asap.
How do I pay?
We except direct deposit, visa, master card & PayPal.
Shipping & Delivery
How long does it take for delivery?
Delivery time varies depending on item (s), supplier and your location. We always aim to deliver regular parcels within 1-2 business days.
How can I track my order?
For regular parcels/satchels you can track the shipping status of your product (s) in the Australia Post web site (http://auspost.com.au/track/) with the tracking ID provided by One Board, for all other parcels that require freight we use Fastway couriers & we will also provide a tracking ID that you can check the status just by going to (http://www.fastway.com.au/courier-services/track-your-parcel).
Will I have to sign for my delivery?
Yes, you will be asked to sign a delivery form, which you confirm that the product (s) was delivered in the correct condition ( without obvious defects or damage).
I need personal assistance with my order. Who can I contact?
For assistance please call (03) 977 600 01 or email firstname.lastname@example.org & someone will be more than happy to help you.
Do you offer warranty on your products?
Products are typically guaranteed by suppliers with a warranty no less than 12 months, please keep your receipt for warranty claims.
The item I want is out of stock. what now?
Although we try to have a stock level that will keep up with demand, sertain item (s) that are heighly popular can run out of stock. Please contact us ( email@example.com ) and we will attempt to source the item (s) you desire or find a suitable alternative to the item your are seeking.
Are your prices in Australian Dollars (AUD)?
All our pricing is in Australian dollars.
Do your prices include GST?
All our prices include GST.
Do you keep my credit card details?
No, we do not store your credit card details.